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Lenses
Bausch & Lomb
Optima 38 Optima 38
Pure Vision TORIC PureVision Toric/for Astigmatism
Pure Vision MULTIFOCAL PureVision MULTIFOCAL
Pure Vision PureVision
Pure Vision2 HD PureVision 2 HD
Soflens 1 day 90pk Soflens Daily Disposable 30pk
Soflens 1 day 90pk Soflens Daily Disposable 90pk
Soflens daily disposable Toric Soflens Daily Disposable TORIC
Soflens 38 Soflens 38
Soflens 66 Toric Soflens (66) Toric
Soflens 59 Soflens 59
Soflens Multifocal Soflens Multifocal
Soflens Naturals Colors Soflens Naturals Colors
Ciba Vision
Air Optix for astigmatism Air Optix for Astigmatism
Air Optix individual Air Optix individual
Air Optix Night & Day Air Optix Night & Day
Air Optix multifocal Air Optix Multifocal
Air Optix Air Optix
O2 Optix Air Optix AQUA
Focus Dailies 30pk Focus Dailies 30pk
Focus Dailies 90pk Focus Dailies 90pk
Focus Dailies 30pk Focus Dailies Aqua comfort +
Focus Dailies progressives Focus Dailies progressives
Focus Dailies Toric Focus Dailies Toric
Focus Night & Day Focus Night & Day
Focus SoftColors Focus SoftColors
Focus Toric Focus Toric
Focus Visitint Focus Visitint
Precision UV Precision UV
Freshlook One-Day Color Freshlook One-Day Color
Freshlook Colors Freshlook Colors
Freshlook Colorblends Freshlook Colorblends
Freshlook Dimensions Freshlook Dimensions
Johnson & Johnson
1 day Acuvue 30pk 1 day Acuvue 30pk
1 day Acuvue 90 pk 1 day Acuvue 90 pk
1 day Acuvue MOIST 30pk 1 day Acuvue MOIST 30pk
1 day Acuvue MOIST 90 pk 1 day Acuvue MOIST 90 pk
1 day Acuvue MOIST Astigmatism 1 day Acuvue MOIST Astigmatism
1 day Acuvue Astigmatism 1 day Acuvue Astigmatism 30pk
1 day Acuvue Trueye 1 day Acuvue Trueye
Acuvue 2 Acuvue 2
Acuvue Advance Acuvue Advance
Acuvue Advance AstigmatismAstigmatism Acuvue Advance Astigmatism
Acuvue Bifocal Acuvue Bifocal
Acuvue OASYS Acuvue OASYS
Acuvue OASYS AstigmatismAstigmatism Acuvue OASYS Astigmatism
Surevue Surevue
 
Lens Solutions
All
 
Sunglasses
Ray Ban
 
LINKS
See All

ARTICLE 8 : Delivery
Orders shall be processed from Monday to Friday, not including public holidays.
The ordered products shall then be sent from Grand-Duché du Luxembourg, within one to six working days following the order confirmation, subject to the availability of stocks.
The products shall be delivered in line with the details supplied by the client.
A bill matching the order shall be made out in the client's name and enclosed with the shipment.
Clients who do not receive the products they order should notify the COMPANY about this via electronic media within a reasonable period equal to 30 days after the receipt of the order, in order for any complaint to be accepted.
E-mails for reporting products have not been received must be sent to the following address:

The COMPANY may not be held liable for a delay or delivery problem involving a force majeure or an event outside its control that makes the fulfilment of the contract impossible or more costly, on the understanding that the following are regarded as falling into this category: strikes, lock-outs, riots, a revolution, a call-up, war, epidemics, official orders, transport problems, operational disturbances, fires and other similar cases (although this list is not exhaustive and it is provided solely for illustrative purposes).
Similarly, the COMPANY may not be held liable for delays or delivery problems originating with third parties, such as suppliers, subcontractors, agents and representatives, who make the fulfilment of the contract impossible or more costly.
The delivery operation shall be undertaken as a result of delivering the products to a transport operator of the client's choosing. This delivery shall involve transferring the risks to the client, particularly the transport risks.
Clients may choose between having their products shipped by standard postal delivery or via an express service with tracking.


Standard postal delivery:

The COMPANY may not be held liable for late postal deliveries nor the risks of items being lost in the post. The choice of delivery system shall be made at the client's risk.

N.B.: FRENCH CLIENTS:
It takes an average of three weeks for a package to be delivered via the French postal system (in order to reduce the waiting time, it is recommended to use the express service with tracking).
Exceptionally, for standard deliveries in France, we will use as possible the sending with 'Lettre Ma'x. This will depend on the size of the package.
'Lettre Max' permits the tracking on the French post website, but offers, as well as sending by regular mail, no warranty. Indeed, no signature will be required. The forma' Lettre Max' was regulated to enter the mailboxes.

Postal rates

Austria, Belgium, France, Luxembourg, Germany, Netherlands, Denmark, Switzerland, Norway, Sweden, United Kingdom, Ireland, Austria, Italy, Spain, Portugal, Azores, Andorra, Canary Islands, Ceuta, Finland, Gibraltar, Greece, Guernsey, Jersey, Madeira, Man, Mellila, Monaco, San Marino
4,20 €

For the rest of Europe
6,20 €

For the rest of the world. 30,0 €

Express service with tracking:

France:
express service packages with tracking are send with Chronopost.
This service offers tracking of the shipment on the website Chronopost.fr.
Between sending and receiving by the client, average time is + / - 3 days.
In case of absence during delivery, a delivery notice will be deposited in your mailbox. Your package will wait for you at your post office.
To find the post office, please visit the website to monitor the post office (address below).
Your tracking number is located in your order history.

Suivi : http://www.chronopost.fr/transport-express/livraison-colis/suivi

Belgium:
packages covered by an express service with tracking are forwarded via Taxipost. It takes 2 days on average to deliver a package.

Other European countries:
the COMPANY recommends the services of the DPD undertaking.
DPD is an express transport operator that specialises in collecting and distributing packages requiring urgent delivery plus tracking.
In case of absence during delivery, a delivery notice will be deposited in your mailbox. Your package will wait for you at your post office.
Your tracking number is located in your order history.

Suivi : http://www.dpd.com/

Restrictions: DPD deliveries are made during office hours and are subject to acknowledgement of receipt, hence a delivery address where the client is sure to be able to receive the packaging during these times must be specified.

Express delivery with Tracking number

!!! CAUTION!!!
The service "Express with tracking" is not available for all the European countries and those apart from the European union. To know our countries of distribution, please consult the list below.
If the country is not in the list it is that this service is not available.

Belgium (Taxipost) 6,10 €    
Luxembourg, Germany, Netherlands 6,10 € Sweden 24,80 €
France (Chronopost) 7,50 € Switzerland 36,40 €
Austria 8,50 € Slovenia 37,00 €
Denmark
8,50 € Slovakia 34,00 €
Finland 25,00 € Spain 35,50 €
Corsica 56,00 € Balearic Islands 46,70 €
Greece 57,20 € Canary Islands 71,90 €
United Kingdom 17,20 € Czech Republic 28,10 €
Channel Islands 38,30 € Turkey 58,40 €
Ireland 23,60 € Hungary 37,00 €
Italy 21,30 € Malta 40,50 €
Norway 24,80 € Estonia 90,00 €
Poland 28,50 € Latvia 90,00 €
Portugal 41,23 € Lithuania 90,00 €
Azores, Madeira 55,90 € Cyprus 63,50 €


N.B. :
Should a client fail to take delivery of a package when this arrives, the COMPANY shall not arrange for the reshipment of the package until the client has remitted the reshipment costs. Should the client fail to do this within 15 days after requested to do so by the COMPANY, the latter may regard the sale as cancelled, detrimentally and adversely to the client and retain any sums it might have already received by way of compensation.



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BIOMEDICS
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Biofinity Biofinity Multifocal
Biofinity Biofinity Toric
Biomedics 1-Day Biomedics 1-Day
Biomedics 1-Day Toric Biomedics 1-Day Toric
Biomedics 55 Evolution Biomedics 55 Evolution
Biomedics Toric Biomedics Toric
Biomedics XC Biomedics EP
Biomedics XC Biomedics XC
Biomedics XC Multifocal Biomedics XC Multifocal
Biomedics XC Multifocal Toric Biomedics XC Multifocal Toric
COOPERFLEX
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Cooperflex Premium Cooperflex Premium
Cooperflex Toric Cooperflex Toric
EXPRESSION
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Expressions Accents Expressions Accents
FREQUENCY
Frequency 55 Frequency 55
Frequency 55 AB Frequency 55 AB
Frequency Xcel Toric Frequency Xcel Toric
PROCLEAR
Proclear 1-day Proclear 1-day
Proclear EP Proclear EP
Proclear XC Proclear XC
Proclear Compatibles Proclear Compatibles
Proclear Compatibles Toric Proclear Compatibles Toric
Proclear Toric XR Proclear Toric-XR
Proclear Multifocal Toric Proclear Multifocal Toric
Proclear Multifocal Proclear Multifocal
Provis
Daysoft UV Daysoft UV
 
Colored Lenses
Expressions Colors Expressions Colors
Expressions Accents Expressions Accents
Soflens Naturals Colors Soflens Naturals Colors
Freshlook One-Day Color Freshlook One-Day Color
Freshlook Colors Freshlook Colors
Freshlook Colorblends Freshlook Colorblends
Freshlook Dimensions Freshlook Dimensions
Focus SoftColors Focus SoftColors
 
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